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Xoom vs. Skrill

Finding the Perfect Fit for Your Money Transfers (2024 Edition)
6
min read
October 15, 2024
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Choosing the right money transfer service is crucial for getting the best value and convenience. In 2024, Xoom and Skrill stand out as popular options, each offering unique benefits. 

In this blog, we’ll compare Xoom and Skrill in terms of fees, transfer speeds, user experience, and more to help you find the perfect fit for your money transfers this year. We also introduce you to Vance, a better alternative that may best suit your needs. 

What is Xoom and How Does It Work? 

Xoom is a PayPal service that facilitates quick and secure money transfers globally. Users can send money directly to a recipient’s bank account, debit card, or mobile wallet and also arrange for cash pickups and home delivery in certain countries. Xoom supports transfers to over 160 countries and offers additional services like bill payments and mobile phone recharges, making it a versatile platform for international financial transactions. 

Pros and Cons of Xoom 


PROS

CONS
Xoom offers quick transfers, often within minutes for certain destinations, making it ideal for urgent transactions.
Xoom's fees can be higher compared to other services, especially when using credit or debit cards for payment.
Allows recipients to receive money in various ways, including bank deposits, cash pickups, and mobile reloads. Adds a margin to exchange rates, which may make the overall cost higher than services offering mid-market rates.
Available in over 160 countries, offering extensive coverage for users needing to send money internationally. Imposes limits on the amount you can send based on your verification level.
The platform is easy to navigate, with real-time tracking of transfers and a straightforward process for sending money. Some payout options and features are not available in all countries.
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What is Skrill and How Does it Work?

Skrill is a digital wallet that offers a fast, convenient, and secure way to make online payments and transfer money internationally. Established in 2001, Skrill allows users to easily link their bank accounts and credit or debit cards to manage and send funds across borders. It supports transactions in multiple currencies and provides instant payments, often at low fees. Users can also benefit from various loyalty programs, making it a versatile tool for both personal and business use​. 

Pros and Cons of Skrill 


PROS

CONS
Skrill offers fast, often instant, transfers for international payments​.
Skrill charges fees for each transaction, which may be higher than those charged by other digital wallets, especially for currency conversions.
Users can hold and transfer funds in multiple currencies, avoiding conversion fees and making it ideal for frequent international transactions​. Not available in certain countries, including the United States, which limits its global reach​.
Offers rewards and loyalty programs like Knect, allowing active users to earn points and bonuses​. Some countries restrict the amount of money that can be sent or received.
Uses advanced security measures, including encryption and fraud prevention technologies, to protect users' financial information​. Offers 24/7 support, but some users report slower response times, especially during peak hours​.
Can be used for a wide range of online payments, including e-commerce, gaming, and even cryptocurrency transactions​. May charge fees for withdrawing funds to a bank account or card.
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It is important to note that these pros and cons can vary depending on your location and specific needs.

What is Vance, and How Does it Work?

Vance is a financial platform that simplifies international transfers. It is designed with the users in mind. It is user-friendly, with a strong focus on providing competitive exchange rates, low fees, and a secure, seamless experience for users who need to handle finances internationally.

Xoom vs. Skrill - Key Features 

When choosing a money transfer service, understanding the key features can help you make an informed decision. Here are some key features of Xoom and Skrill: 


Xoom 

Skrill
Transfer Speed: Offers instant transfers for many destinations, often completing transactions within minutes.
Instant Transfers: Skrill excels in providing fast, often instant, transfers, making it ideal for users who need to send money quickly​.
Payout Options: Supports bank deposits, cash pickups, mobile reloads, and bill payments, providing flexibility for recipients. Loyalty Rewards: Offers rewards through its Knect loyalty program, where users can earn points and redeem them for cash or other benefits​.
Payment Methods: Allows payments via bank account, debit/credit card, and PayPal, offering flexibility for senders. Versatile Payment Options: Skrill supports various payment methods, including bank transfers, credit/debit cards, and cryptocurrency transactions​.
Global Reach: Available in over 160 countries, offering a wide range of payout options, including cash pickups and mobile reloads. Multi-Currency Support: Enables users to hold and transfer funds in multiple currencies, providing flexibility and reducing conversion fees​.
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Vance combines the best of Xoom and Skrill, offering unmatched speed, ease, and value. It also provides the fastest transfers, real-time exchange rates, and 24/7 multilingual support. 

Xoom vs. Skrill - Exchange Rates and Transfer Fees

Xoom typically charges higher fees, especially for faster transfers and when using credit or debit cards for payment. Additionally, it applies a markup on the exchange rate, which means users receive a less favourable rate compared to the mid-market rate. This markup, combined with its fees, can make Xoom a more expensive option overall, particularly for larger transfers.

Skrill, on the other hand, offers competitive exchange rates but includes a markup on the exchange rate, which is common among many digital wallets. This means that while Skrill might advertise low or no fees for certain transfers, the real cost could be embedded in the exchange rate margin. Skrill’s transfer fees can vary depending on the payment method and the countries involved, with certain methods incurring additional costs.

Vance offers competitive transfer fees and transparent exchange rates, ensuring you know exactly what you're paying upfront. While the exchange rates have a fixed margin, Vance's overall cost structure is designed to offer value and reliability. 

Xoom vs. Skrill - User Experience 

When comparing the user experience of Xoom and Skrill, both platforms offer distinct advantages, but they cater to slightly different audiences. 

Xoom, backed by PayPal, provides a streamlined interface that allows users to send money quickly and efficiently. The platform is easy to navigate, and the process for sending money is straightforward, with features like real-time tracking and multiple payout options. 

Skrill, in contrast, offers a more versatile and feature-rich platform. While it may not be as minimalistic as Wise, Skrill provides many services beyond money transfers, including payments for online shopping, gaming, and even cryptocurrency transactions. The interface might be slightly more complex due to the variety of services offered, but it’s designed to cater to users looking for more than basic money transfers.

Vance’s easy-to-use interface combines simplicity with advanced features. It offers an effortless user experience and has earned exceptional feedback from users who appreciate its innovative design and functionality. 

Xoom vs. Skrill - Customer Support Services

  • Xoom offers 24/7 customer support via phone, email, and live chat, ensuring that users can receive assistance at any time, regardless of their location. Its integration with PayPal also adds an extra layer of support through PayPal’s established customer service network.
  • Skrill provides comprehensive 24/7 support with the convenience of in-app messaging, but phone support is limited to specific hours, and response quality can vary.

With 24/7 multilingual support across multiple channels, Vance ensures you always get the help you need right when needed. 

Xoom vs. Skrill - Reliability and Security

Xoom, as part of PayPal, leverages PayPal’s extensive security infrastructure, including encryption and fraud monitoring, to keep transactions secure. It also provides real-time tracking and notifications, allowing users to monitor their transfers every step of the way, which adds an extra layer of reliability.

Skrill similarly prioritises security, using high-level encryption and fraud prevention technologies to protect users' financial information during transactions. Skrill’s compliance with global financial regulations, including registration with the U.S. Department of Treasury’s Financial Crimes Enforcement Network (FinCEN). Skrill offers account security features such as two-factor authentication and Secure Socket Layer (SSL) technology with 128-bit encryption certified by VeriSign. 

Another standout feature of Vance is its reliability and unmatched security. Utilising the latest technology, Vance offers superior protection for your transactions, ensuring peace of mind with every transfer. 

Xoom vs. Remitly - User Feedback 

Xoom is often praised for its speed and ease of use, with users appreciating the quick transfers and variety of payout options like bank deposits, cash pickups, and mobile reloads. However, some customers have pointed out that the higher fees and exchange rate markups can be a downside. 

Skrill receives positive feedback for its fast transfers and versatile payment options, although some users have reservations about the associated fees.

Vance is popular for its smooth and user-friendly design, which makes transactions easy. Users also appreciate its reliability, Google rate offering, competitive exchange rates, and lower fees.

In Conclusion

Xoom and Skrill offer reliable and secure options for sending money internationally, each catering to different user needs. Xoom excels in providing quick transfers and a variety of payout options, making it ideal for those who need speed and flexibility. Skrill, on the other hand, shines with its speed, versatility, and range of payment options, appealing to those who need a multifunctional digital wallet. However, Vance is a better option as it combines both strengths and offers unique benefits that truly set it apart.

Sources

Xoom Official Website: https://www.xoom.com/

Skrill Official Website: https://www.skrill.com/ 

Xoom Reviews: https://www.trustpilot.com/review/xoom.com 

Skrill Reviews: https://www.trustpilot.com/review/skrill.com

Xoom Review: https://www.nerdwallet.com/ 

Skrill Money Transfer Review: https://www.forbes.com/advisor/ 

Disclaimer 

This content is for general informational purposes only and should not be taken as financial, legal, or professional advice from Vance or its affiliates. While we strive for accuracy, the information may change over time. Vance makes no representations, warranties, or guarantees, whether express or implied, regarding the accuracy, completeness, or reliability of the information provided. The comparison is based on publicly available data and is intended to assist users in making informed decisions. It is not a substitute for professional advice or consultation with financial experts. Please review the terms of use and product availability for your region, or visit the service provider's website for the latest pricing and service information.

FAQs

Q1. What are the fee structures for Xoom and Skrill?

Xoom charges variable fees based on the payment method and destination, often higher for credit/debit card payments. Skrill typically has lower fees but charges additional costs for currency conversion and withdrawals. 

Q2. Which platform offers better exchange rates Xoom or Skrill?

Skrill usually offers more competitive exchange rates with a smaller margin than Xoom​. Xoom applies a higher markup on exchange rates, making it less favourable for larger transfers. 

Q3. How quickly do transfers process with Xoom vs Skrill?

Xoom provides instant transfers for many destinations, often completing transactions within minutes​. Skrill offers quick transfers but may take 1-2 days, depending on the recipient’s bank and location. 

Q4. Are there any limits on transfers with Xoom or Skrill?

Xoom has transfer limits based on the user’s verification level, with higher limits available for verified accounts​. Skrill also imposes limits, but they can be increased through identity verification​. 

Q5. How secure are transfers made with Xoom and Skrill?

Both Xoom and Skrill use encryption and fraud detection measures to secure transactions​. Xoom benefits from PayPal’s security infrastructure, while Skrill offers strong authentication processes​. 

Q6. Which platform offers a broader range of services Xoom or Skrill?

Skrill offers a broader range of services, including a digital wallet, cryptocurrency trading, and online payments​. Xoom focuses primarily on money transfers, with options for bank deposits, cash pickups, and mobile reloads​. 

Q7. How does customer support compare between Xoom and Skrill?

Xoom provides 24/7 customer support via phone, email, and live chat. Skrill offers support through email and live chat, but users have noted longer response times for complex issues​.

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Rupali enjoys writing about everything related to money (in India and around the world). A MICA graduate in Communications, she has over seven years of experience in content creation and communication strategy for various user touchpoints, from CRM to UX for apps and websites, especially in fintech and healthcare. Outside of work, you'll find her binging on true crime documentaries or cooking up a storm.

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