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Choosing the right money transfer service can make all the difference in terms of cost, speed, and convenience. In 2024, Revolut and Xoom remain two strong contenders, each offering distinct features designed to meet different user needs.

In this blog, we’ll compare Revolut and Xoom across key factors, including fees, exchange rates, transfer speed, and user experience, to help you make an informed decision. We'll also discuss why Vance, a newer player in the market, could be a superior alternative. 

What is Revolut and How Does It Work?

Revolut Revolut is a financial technology platform offering much more than just international money transfers. As a comprehensive financial app, Revolut provides multi-currency accounts, cryptocurrency trading, budgeting tools, and even premium plans with added perks like travel insurance. Revolut allows users to hold, send, and receive funds in over 30 currencies. It offers instant transfers to other Revolut users globally, and quick international transfers using mid-market exchange rates during the week.

Pros and Cons of Revolut 


PROS

CONS
Revolut supports over 30 currencies, allowing users to hold, exchange, and spend globally without high conversion fees​.
Free ATM withdrawals are limited, with fees applied after hitting a set withdrawal cap.
Offers free currency exchanges on weekdays within account limits, making it cost-effective. Revolut adds a 1% markup on currency exchanges during weekends.
Offers budgeting tools, cryptocurrency trading, and travel benefits such as insurance and discounted lounge access with Premium/Metal plans. The fee structure can be confusing, especially with different account tiers, withdrawal limits, and additional fees for certain services.
Offers strong security features like two-factor authentication and disposable virtual cards. Some users report difficulties with Revolut’s customer support, particularly with delays in resolving more complex issues.
Higher-tier accounts (Premium/Metal) offer valuable travel perks, including travel insurance and cashback on certain bookings. The free Standard plan offers fewer benefits, with more limited global transfer options and lower ATM withdrawal limits.

What is Xoom and How Does it Work?

Xoom, a PayPal service, focuses on fast and secure international money transfers. It allows users to send money to recipients' bank accounts, mobile wallets, or as cash pickups at one of its many partner locations globally. Xoom is available in over 160 countries and enables users to pay international bills and reload prepaid mobile phones. It’s well-known for its speed, with many transfers being completed within minutes.

Pros and Cons of Xoom 


PROS

CONS
Xoom offers rapid transfer options, often completing transactions within minutes.
Xoom's fees can be higher compared to other services, especially when using credit or debit cards for payment.
It supports a variety of payout methods, including bank deposits, cash pickups, mobile reloads, and bill payments. The service adds a margin to exchange rates, which can make transfers more expensive.
Available in over 160 countries, offering extensive coverage for users needing to send money internationally. It imposes transfer limits based on user verification levels, which may restrict the amount you can send.
Xoom provides an intuitive interface with real-time tracking, making the transfer process straightforward. Not all services and payout options are available in every country, limiting accessibility for some users.

It is important to note that these pros and cons can vary depending on your location and specific needs.

What is Vance, and How Does it Work?

Vance is a financial platform that simplifies international transfers. It is designed with the users in mind. It is user-friendly, with a strong focus on providing competitive exchange rates, low fees, and a secure, seamless experience for users who need to handle finances internationally.

Revolut vs. Xoom - Key Features

When choosing a money transfer service, understanding the key features can help you make an informed decision. Here are some key features of Revolut and Xoom: 


Revolut

Xoom
Global Reach: Available in over 30 countries for currency transfers
Global Reach: Available in 160+ countries, with a strong focus on remittances
Transfer Speed: Instant for Revolut-to-Revolut transfers, 1-2 days for others Transfer Speed: Many transfers completed within minutes
Currency Management: Allows users to hold and exchange money in over 30 currencies Currency Management: Focuses on fast remittances with limited currency management features
Fee Structure: Free transfers within limits, 1% markup on weekends Fee Structure: Higher fees for debit/credit card transfers, with lower fees for bank transfers
Additional Services: Includes budgeting tools, cryptocurrency trading, and stock investments Additional Services: Offers bill payments and mobile top-ups, but fewer financial services
Exchange Rates: Uses mid-market rates on weekdays, with a weekend markup Exchange Rates: Exchange rates include a margin, making transfers more expensive

Vance combines the best of Revolut and Xoom, offering unmatched speed, ease, and value. It also provides the fastest transfers, real-time exchange rates, and 24/7 multilingual support. 

Revolut vs. Xoom - Exchange Rates and Transfer Fees

Revolut offers mid-market exchange rates for transfers during weekdays, but users should be aware of the 1% markup applied on weekends. Transfers within the monthly limit (based on your plan) can be fee-free, but larger transfers or those made on weekends will incur additional costs.

Xoom, however, typically applies a markup to its exchange rates, meaning that users may not get the mid-market rate. Additionally, fees can be relatively high, especially when using credit or debit cards to fund transfers. For bank transfers, Xoom’s fees are more manageable, but the exchange rate markup remains.

Vance offers competitive transfer fees and transparent exchange rates, ensuring you know exactly what you're paying upfront. While the exchange rates have a fixed margin, Vance's overall cost structure is designed to offer value and reliability.

Revolut vs. Xoom - User Experience 

When comparing the user experience of Revolut and Xoom, both platforms offer distinct advantages, but they cater to slightly different audiences. 

When it comes to user experience, Revolut offers a more comprehensive platform with features that extend beyond money transfers. Users can manage multiple currencies, trade cryptocurrencies, budget their finances, and access premium perks. However, for those solely focused on sending money, Revolut’s wide array of features might be overwhelming.

On the other hand, Xoom is praised for its straightforward interface designed for quick remittances. Its primary focus is on international transfers and bill payments, making it a more focused option for users who want speed and simplicity. 

Vance’s easy-to-use interface combines simplicity with advanced features. It offers an effortless user experience and has earned exceptional feedback from users who appreciate its innovative design and functionality.

Revolut vs. Xoom - Customer Support Services

  • Revolut offers customer support primarily through in-app chat, with Premium and Metal users receiving faster responses compared to Standard users, who might experience slower response times. Revolut’s support is mostly digital, which might not be ideal for users preferring direct human assistance.
  • Xoom is known for its clean, user-friendly interface, providing a straightforward process for sending money. Its integration with PayPal’s security infrastructure makes it a trusted choice for many users. The real-time tracking feature is appreciated by users who like to monitor their transactions step-by-step.

With 24/7 multilingual support across multiple channels, Vance ensures you always get the help you need right when needed.

Revolut vs. Xoom - Reliability and Security

Revolut offers two-factor authentication (2FA), end-to-end encryption, and disposable virtual cards for online purchases. Regulated by the FCA in the UK and other global financial authorities, Revolut ensures that users' money and personal information are well protected.

Xoom also leverages PayPal’s extensive security infrastructure, which includes encryption technology and real-time monitoring to prevent fraud. Xoom's association with PayPal adds an extra layer of trust for users concerned about the safety of their funds. 

Another standout feature of Vance is its reliability and unmatched security. Utilising the latest technology, Vance offers superior protection for your transactions, ensuring peace of mind with every transfer.

Revolut vs. Xoom - User Feedback 

Revolut is generally praised for its multi-functional capabilities, particularly for users who want more than just a money transfer service. However, users on free or lower-tier plans occasionally report delays in customer support and higher fees during weekends.

Xoom is favoured for its speed and simplicity, especially for remittances. However, users often mention the higher fees and unfavourable exchange rates as significant drawbacks, especially when compared to services offering mid-market rates. 

Vance is popular for its smooth and user-friendly design, which makes transactions easy. Users also appreciate its reliability, Google rate offering, competitive exchange rates, and lower fees.

In Conclusion

Both Revolut and Xoom have their advantages, but they cater to different types of users. Revolut is perfect for those looking for an all-in-one financial solution, offering multi-currency accounts, budgeting tools, and more. It’s ideal for users who prioritise flexibility and want access to a broader range of financial services.

Xoom, on the other hand, is tailored for users who need fast and reliable international remittances. With its focus on speed and simplicity, it’s a great option for sending money quickly to countries around the world. However, its fees and exchange rates may make it less cost-effective compared to Revolut for larger or frequent transfers.

For those looking for the best of both worlds, Vance offers unmatched speed, competitive exchange rates, and a seamless user experience. It’s the go-to solution for international transfers in 2024.

Sources 

  • Revolut Official Website: https://www.revolut.com/
  • Xoom Official Website: https://www.xoom.com/ 
  • Revolut Reviews: https://www.trustpilot.com/review/www.revolut.com
  • Xoom Reviews: https://www.trustpilot.com/review/xoom.com

Disclaimer 

This content is for general informational purposes only and should not be taken as financial, legal, or professional advice from Vance or its affiliates. While we strive for accuracy, the information may change over time. Vance makes no representations, warranties, or guarantees, whether expressed or implied, regarding the accuracy, completeness, or reliability of the information provided. The comparison is based on publicly available data and is intended to assist users in making informed decisions. It is not a substitute for professional advice or consultation with financial experts. Please review the terms of use and product availability for your region, or visit the service provider's website for the latest pricing and service information.

FAQs

Q1. How do Revolut and Xoom compare in terms of transfer fees?

Revolut offers fee-free transfers within limits, but fees apply for larger amounts and weekend transfers. Xoom typically charges higher fees, especially when using debit or credit cards. 

Q2. What are the differences in exchange rates offered by Revolut and Xoom?

Revolut uses mid-market exchange rates during the week but adds a 1% markup on weekends. Xoom applies a markup to its exchange rates, making transfers more expensive than mid-market rates. 

Q3. How fast are transfers processed through Revolut and Xoom?

Revolut offers instant transfers for Revolut-to-Revolut payments, while other transfers may take 1-2 days. Xoom processes many transfers within minutes, especially for cash pickups. 

Q4. Which service has more user-friendly features, Revolut or Xoom?

Revolut offers a broader range of financial tools, while Xoom is focused on fast and straightforward remittances. 

Q5. Are there any restrictions on the amount of money that can be transferred with Revolut and Xoom?

Revolut has transfer limits based on the user's account plan, with premium plans offering higher limits. Xoom imposes transfer limits based on user verification levels, which may restrict larger transfers. 

Q6. What security measures do Revolut and Xoom offer?

Both services offer strong security, including two-factor authentication and encryption. Revolut provides disposable virtual cards for added security, while Xoom benefits from PayPal's trusted security infrastructure. 

Q7. Which platform has better customer support, Revolut or Xoom?

Revolut offers 24/7 support for premium users, though standard users may experience delays. Xoom provides phone, email, and live chat support, with generally reliable service. 

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Aayush is a strategic growth marketer with over 6 years of experience working in the US and European markets for various financial services companies. He has a proven track record of success in helping businesses grow, increase revenue, and improve marketing strategies.

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