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Remitly Vs. TransferGo

Finding the Right Fit for Your Money Transfers in 2024
7
min read
October 18, 2024
remitly_vs_transfergo

Are you trying to figure out which money transfer service is right for you in 2024? With so many options available, it is hard to pick the right one that suits your needs. International transfers have become a major part of our society, especially for those who live abroad. 

In this blog, we’ll explore both Remitly and TransferGo to help you find the service that meets your needs, speed, lower fees, or competitive rates. We will explore what makes one service stand out, and how there is an even better option that you haven’t considered yet, Vance.

What is Remitly and How Does it Work?

Remitly is a digital service that lets you send money internationally through its website and mobile app. This platform offers various delivery options, including bank deposits, cash pickups, and mobile money. Users can send money via the Remitly app or website, and the service supports transfers to over 100 countries.

Pros and Cons of Remitly


PROS

CONS

It gives you multiple options, including bank deposits, cash pickups, and mobile money.
The express service comes with higher fees, which can add up if you’re making frequent transfers.
It has a user-friendly design that makes it easy to send money, even if you’re not particularly tech-savvy. It supports over 100 countries, but fewer than some competitors.
Remitly supports transfers to over 100 countries, which makes it a versatile option. Customers sometimes experience delays when they make transactions.
If time is of the essence, Remitly’s express service can deliver funds in a matter of minutes. While it’s great for individual remittances, Remitly doesn’t offer much for business transactions.
24/7 support is available through phone, email, and chat. They often include a margin, making their exchange rate less competitive.

What is TransferGo and How Does it Work?

TransferGo is a digital remittance service that allows users to send money internationally through its website and mobile app. The platform offers a straightforward process for transferring funds to various countries around the world, making it convenient for people who need to send money abroad. It supports transfers to many countries and offers competitive exchange rates and low fees

Pros and Cons of TransferGo


PROS

CONS

TransferGo offers competitive exchange rates, often better than those offered by traditional banks.
While TransferGo offers competitive exchange rates, rates can fluctuate, affecting the transfer amount
They are committed to keeping costs down, offering some of the lowest fees in the industry. TransferGo has a limited reach. Their services are not available in as many countries as some of its competitors.
The TransferGo website and mobile app are user-friendly and easy to navigate. TransferGo’s services are focused more on individual users, more than businesses.
TransferGo is big on transparency, showing you exactly what you’ll pay before you send. Some users have reported difficulty in reaching customer support or resolving issues.

It is important to note that these pros and cons can vary depending on your location and specific needs.

What is Vance, and How Does it Work?

Vance is a financial platform that simplifies international transfers. It is designed with the users in mind. It is user-friendly, with a strong focus on providing competitive exchange rates, low fees, and a secure, seamless experience for users who need to handle finances internationally.

Remitly vs. TransferGo - Key Features

When comparing Remitly and TransferGo they each have their own strengths. Here are their key features:


Remitly

TransferGo

Fast transfers: It offers Express transfers that arrive in minutes, making it ideal for urgent needs.
Low Fees: Its transfer fees are generally lower than other money transfer services.
Easy to use: Remitly has a user-friendly interface and mobile app for convenient transfers. Competitive Exchange Rates: TransferGo offers competitive exchange rates, often better than those offered by traditional banks.
Customer service: Remitly gives you access to 24/7 customer support via phone, email, or live chat. Easy to Use: Their website and mobile app are user-friendly and easy to navigate.

Vance combines the best of Remitly and TransferGo, offering unmatched speed, ease, and value. It also provides the fastest transfers, real-time exchange rates, and 24/7 multilingual support. 

Remitly vs. TransferGo - Transfer Fees and Exchange Rates

One of the most important factors to consider when choosing a money transfer service is the cost. Here is how they both compare:

Remitly offers different fee structures depending on how quickly you need the money to arrive. If you’re in a hurry, you can expect to pay more, and while the exchange rates are competitive, they include a small markup.

TransferGo, on the other hand, stands out for its low fees. The pricing is straightforward, and you know exactly what you’re paying before you hit send. However, if you opt for their cheapest service, be prepared for a bit of a wait.

Vance offers competitive transfer fees and transparent exchange rates, ensuring you know exactly what you're paying upfront. While the exchange rates have a fixed margin, Vance's overall cost structure is designed to offer value and reliability. 

Remitly vs. TransferGo - User Experience

Remitly’s app is designed with simplicity, making it easy for anyone to use. This straightforward approach is perfect for those who want to transfer money without fuss.

TransferGo provides a user-friendly interface that is both clear and efficient, earning praise for its ease of use.

Another reason Vance stands out is its easy-to-use interface that strikes the perfect balance between user-friendliness and advanced functionality. It delivers a seamless experience that has been widely praised by users.

Remitly vs. TransferGo - Customer Support Services

Customer support can make or break your experience with a money transfer service. Here is how Remitly and TranferGo customer service compare:

  • Remitly offers 24/7 support, which is good if you’re sending money across different time zones. 
  • TransferGo’s support is also solid, though its availability might depend on where you are.

Vance not only provides round-the-clock assistance, but it also offers personalised help tailored to your specific needs. Vance’s support team is there to ensure everything goes smoothly 24/7.

Remitly vs. TransferGo - Reliability & Security

Remitly is known for its reliability and robust security measures, including encryption and regulatory compliance, to protect your transactions and data. It consistently ensures that money transfers are completed accurately and safely.

TransferGo offers strong security features, including encryption and fraud prevention tools. However, it doesn’t have the same global reach as Remitly, which might be a drawback if you’re sending money to more remote areas.

Another standout feature of Vance is its reliability and unmatched security. Utilising the latest technology, Vance offers superior protection for your transactions, ensuring peace of mind with every transfer.

Remitly vs. TransferGo - User Feedback

Remitly generally receives marks for its speed and ease of use, though some users have mentioned the higher fees for express services as a downside. 

TransferGo is praised for its low costs and clear pricing, but the slower transfers have occasionally been a sticking point.

Vance is popular for its smooth and user-friendly design, which makes transactions easy. Users also appreciate its reliability, competitive exchange rates, Google rate offering and lower fees. 

In Conclusion

Both Remitly and TransferGo offer good services that take care of different needs. Remitly has a wide reach and flexible delivery, while TransferGo has low fees and transparent pricing. However, Vance is a perfect blend of both, with its competitive fees, superior user experience, and top-notch security, Vance is setting a new standard for international money transfers

Sources

Disclaimer

This content is for general informational purposes only and should not be taken as financial, legal, or professional advice from Vance or its affiliates. While we strive for accuracy, the information may change over time. Vance makes no representations, warranties, or guarantees, whether express or implied, regarding the accuracy, completeness, or reliability of the information provided. The comparison is based on publicly available data and is intended to assist users in making informed decisions. It is not a substitute for professional advice or consultation with financial experts. Please review the terms of use and product availability for your region, or visit the service provider's website for the latest pricing and service information.

FAQs

Q1. What should I expect in terms of transfer reliability from Remitly and TransferGo?

Remitly offers quick, dependable transfers, especially with its express service. TransferGo is also reliable, particularly for standard and business transfers

Q2. Which platform provides better value for international currency exchange?

TransferGo offers better value when it comes to currency exchange. It’s designed with low-cost transfers in mind, often providing more competitive exchange rates than Remitly. 

Q3. How do transfer times vary between Remitly and TransferGo?

Remitly provides both express transfers, which can be almost instant, and economy options that may take three to five days. TransferGo also offers fast transfers, often within 30 minutes, but the most cost-effective option could take one to two days.

Q4. What are some common unexpected costs with these services?

With Remitly, you might encounter higher fees for their express service, and there’s a slight markup on exchange rates. TransferGo is more transparent about its costs.

Q5. How user-friendly is each service for managing cross-border transactions?

Remitly’s app is intuitive and straightforward, making it easy for users of all backgrounds to navigate. TransferGo also offers a simple, clear interface with multilingual support, making it accessible to a global audience.

Q6. What security features are crucial when choosing between Remitly and TransferGo?

Both Remitly and TransferGo prioritise security, using strong encryption and two-factor authentication to protect your money and personal information.

Q7. How do these services compare when handling large vs small transfers?

For small transfers, both Remitly and TransferGo are excellent options.  For larger transfers, Remitly might offer more options for delivery and faster processing times.

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Rupali enjoys writing about everything related to money (in India and around the world). A MICA graduate in Communications, she has over seven years of experience in content creation and communication strategy for various user touchpoints, from CRM to UX for apps and websites, especially in fintech and healthcare. Outside of work, you'll find her binging on true crime documentaries or cooking up a storm.

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