Upon confirming a transfer, Xe provides regular updates on its status, which can be monitored online or through its mobile app. This tracking feature ensures senders stay informed about the expected arrival time and receive alerts in case of any delays.

Xe offers customer support through an online form or email. Look for a "Help Center" section on their website for more information.

Xe's fees vary depending on the chosen payment method, currency, and destination country. These fees are transparently displayed during the transfer initiation and confirmation process. Additional charges may be incurred when using a credit card, and third-party fees may apply based on the recipient's bank.

Xe strongly emphasises fund and information security, adhering strictly to regulatory standards and employing enterprise-level security protocols. As part of Euronet Worldwide, Xe ensures compliance with international financial regulations and maintains high-security standards.

Xe allows users to initiate international money transfers by providing their bank details alongside the recipient's information, transfer amount, and desired currency. This digital process ensures secure communication between financial institutions, ensuring accurate and efficient transfers. While transfers typically finalise within 1-4 business days, many are often completed sooner.