ADCB provides competitive exchange rates, particularly through its GoTrade platform, which offers real-time pricing for over 130 currency pairs, ensuring customers can benefit from fluctuations in the forex market

While ADCB offers competitive rates, there are additional fees for services like SWIFT transfers. However, exact fee structures for other types of currency exchanges are typically outlined in the specific service agreement and can vary depending on the transaction.

ADCB offers a variety of currency exchange options, including Spot, Forward, Flexi-Forward, and Swap transactions. This range allows for immediate, future, and flexible exchange rate bookings, suitable for different financial needs and risk management.

Customers can check the latest exchange rates via ADCB’s online banking platform, which provides real-time exchange rate information and allows customers to view live FX rates before confirming transactions.

ADCB facilitates currency exchanges through its mobile banking app and internet banking platforms, which allow users to easily manage and execute transactions. They also offer tailored financial advice and tools for tracking the status of transactions and downloading transaction advice.

For security, ADCB requires the use of an International Bank Account Number (IBAN) for all remittances. They also use advanced security measures such as One-Time Passwords (OTP) and ADCB FacePass for transaction verification.

Vance offers faster response times through automation and 24/7 customer support, providing quicker service than ADCB’s response protocols.

ADCB provides educational resources through its website, including detailed explanations of different types of currency exchange products and their applications, risk management strategies, and market insights.

Beyond basic exchange services, ADCB offers risk management solutions, insights for strategic planning, and tailored financial advice, especially in the areas of hedging and maximising transaction value.

ADCB's currency exchange services are highly accessible to international clients through its online platforms, which are available 24/7, and the ability to transact in multiple currencies globally.